Frequently Asked Questions

At this time we do not offer in-person sessions. We enjoy having sessions from home as much as you do!

Online services offer flexibility (schedule on your time) and convenience (no commute). You chose the confidential and comfortable location to attend services from. 

Everything from the intake paperwork to scheduling is done in our secure online client portal, and sessions take place in Zoom for Healthcare.

This also means we can accommodate different communication needs, such as closed captioning, chat, and text-to-speech.

Comprehensive Clinical Assessments (CCA includes assessing for adult Autism) up to 240 minutes: $950 (with $250 deposit to hold appointment)

A CCA is a full evaluation with specific portions for Autism. You and the provider will explore your mental health history and examine stuck points in your life today.

After the assessment is done, the provider will work on a report that notes everything you shared along with their summary of results and recommendations. About two weeks after the initial evaluation, you and the provider will meet for a brief session to review the report and ensure it reflects your true experience.

Between the initial evaluation and follow-up session, you can submit additional information for the provider to take into consideration for the final report. You get to decide how and with whom the final report is shared.

The price includes the initial evaluation, the time spent writing the report, the follow-up session, and any referrals that you request. You may opt to schedule additional sessions at the pricing below.

Basic Intake Assessment at 90 minutes: $280 (with $50 deposit to hold appointment)

The intake assessment is how you and your provider get to know each other. You have an opportunity to express your concerns and get comfortable with the provider. Your provider may ask a lot of questions in this first session to find out more about how services would best fit your needs. 

Individual Counseling Session at 60 minutes: $185

Couples/Relationship Counseling Session at 60 minutes: $185

Counseling sessions are usually scheduled for 60 minutes. There may be times when shorter sessions better serve your needs. Shorter sessions have adjusted pricing.

Offered on a time limited basis:

Basic Intake Assessment with an intern student clinician at 90 minutes: $35

We want counseling to be accessible to everyone. Consider meeting with an intern student clinician for an incidental fee. Intern students are supervised onsite by licensed clinicians.

Counseling Session with an intern student clinician at 60 minutes: $35

We want counseling to be accessible to everyone. Consider meeting with an intern student clinician for an incidental fee. Intern students are supervised onsite by licensed clinicians.

Free Mental Health Screening with an intern student clinician at 90 minutes: $0

We want screenings to be accessible to everyone. Consider a screening with an intern student clinician at no cost. Intern students are not licensed and thus cannot provided diagnoses. General mental health concerns (e.g., anxiety, depression) are covered, as well as neurodivergence (e.g., ADHD, autism).

Panacea Mental Wellness, PLLC and its providers are out of network (OON) for all health insurance carriers. Depending on your plan, a certain percentage of your service fee may be paid back to you by your health insurance company.

Some health insurance companies will reimburse clients for counseling services, and some will not. Some conditions for which people seek counseling do not qualify for reimbursement. Please call the number on the back of your insurance card beforehand to find out their “out-of-network” (OON) reimbursement rates for telehealth-based mental health services.

We are happy to provide you with a form (“Superbill”) you can submit to your health insurance company for possible reimbursement. If requested, a superbill will be provided for services that are paid at the full-fee rate. The option to submit an insurance Superbill cannot be used in combination with sliding scale fees for services. Services that have been provided and are not yet paid will not be included on superbills.

Most health insurance companies require that a mental health diagnosis be recorded before agreeing to reimburse you. Therefore, a recorded diagnosis will be necessary if you are interested in submitting a Superbill to your health insurance company for possible reimbursement.

If a qualifying diagnosis is appropriate in your case, we will inform you of the diagnosis BEFORE you submit a Superbill to your health insurance company.

If you are a new client, payment will be taken at the beginning of your first session. If you are an existing client, payment will be run at the end of each session. Payment of full fee is required.

All major credit cards (including FSA and HSA) and bank transfers (ACH) are accepted. Payments are made through your online portal.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 368-1019.

Health Insurance Portability and Accountability Act (HIPAA) provides privacy protections and patient rights with regard to the use and disclosure of your Protected Health Information (PHI) used for the purpose of treatment, payment, and health care operations. For more information, please visit https://www.hhs.gov/hipaa/index.html.